{"id":10,"date":"2026-09-20T20:25:11","date_gmt":"2026-09-20T20:25:11","guid":{"rendered":"https:\/\/medino.hr\/?page_id=10"},"modified":"2026-10-02T11:43:17","modified_gmt":"2026-10-02T11:43:17","slug":"povrati-i-reklamacije","status":"publish","type":"page","link":"https:\/\/medino.hr\/povrati-i-reklamacije\/","title":{"rendered":"Povrati i reklamacije"},"content":{"rendered":"\n\n\n<style>\n\/* =========================================================\n   MEDINO \u2014 POVRATI I REKLAMACIJE\n   KOMPLETNA STRANICA\n   ========================================================= *\/\n\n.medino-returns-page {\n  width: 100%;\n  margin: 0;\n  padding: 0;\n  background: #ffffff;\n  color: #111111;\n  font-family: Arial, Helvetica, sans-serif;\n  box-sizing: border-box;\n}\n\n.medino-returns-page *,\n.medino-returns-page *::before,\n.medino-returns-page *::after {\n  box-sizing: border-box;\n}\n\n\n\/* =========================================================\n   HERO \u2014 GOTOVA MEDINO SLIKA\n   ========================================================= *\/\n\n.medino-returns-hero {\n  width: 100%;\n  margin: 0;\n  padding: 0;\n  line-height: 0;\n  overflow: hidden;\n}\n\n.medino-returns-hero img {\n  display: block;\n  width: 100%;\n  height: auto;\n  margin: 0;\n  padding: 0;\n  border: 0;\n}\n\n\n\/* =========================================================\n   DONJI SADR\u017dAJ\n   ========================================================= *\/\n\n.medino-returns-content {\n  width: 100%;\n  max-width: 1180px;\n  margin: 0 auto;\n  padding: 0 30px 70px;\n}\n\n\n\/* =========================================================\n   4 KORAKA\n   ========================================================= *\/\n\n.medino-returns-steps {\n  padding: 46px 0 32px;\n}\n\n.medino-returns-label {\n  margin: 0 0 14px;\n  font-size: 10px;\n  line-height: 1;\n  font-weight: 700;\n  letter-spacing: .20em;\n  text-transform: uppercase;\n  color: #222222;\n}\n\n.medino-returns-heading {\n  margin: 0 0 36px;\n  font-family: Georgia, \"Times New Roman\", serif;\n  font-size: 38px;\n  line-height: 1.12;\n  font-weight: 400;\n  letter-spacing: -.02em;\n  color: #111111;\n}\n\n.medino-steps-grid {\n  display: grid;\n  grid-template-columns: repeat(4, 1fr);\n  width: 100%;\n}\n\n.medino-step {\n  position: relative;\n  padding: 0 28px;\n  text-align: center;\n}\n\n.medino-step:first-child {\n  padding-left: 10px;\n}\n\n.medino-step:last-child {\n  padding-right: 10px;\n}\n\n.medino-step:not(:last-child)::after {\n  content: \"\u2192\";\n  position: absolute;\n  top: 32px;\n  right: -5px;\n  font-size: 28px;\n  line-height: 1;\n  font-weight: 300;\n  color: #111111;\n}\n\n\n\/* =========================================================\n   IKONE\n   ========================================================= *\/\n\n.medino-step-icon {\n  width: 76px;\n  height: 76px;\n  margin: 0 auto 12px;\n  border-radius: 50%;\n  display: flex;\n  align-items: center;\n  justify-content: 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11px;\n  line-height: 1.3;\n  font-weight: 700;\n  letter-spacing: .15em;\n  text-transform: uppercase;\n  color: #111111;\n}\n\n\n\/* =========================================================\n   TEKST\n   ========================================================= *\/\n\n.medino-step-text {\n  max-width: 225px;\n  margin: 0 auto;\n  font-size: 12px;\n  line-height: 1.65;\n  color: #555555;\n}\n\n\n\/* =========================================================\n   INFORMACIJSKE KARTICE\n   ========================================================= *\/\n\n.medino-returns-info {\n  padding: 0 0 18px;\n}\n\n.medino-info-grid {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 18px;\n}\n\n.medino-info-card {\n  min-height: 185px;\n  padding: 30px 28px;\n  display: grid;\n  grid-template-columns: 76px 1fr;\n  gap: 20px;\n  background: #F7F6F2;\n}\n\n.medino-info-icon {\n  display: flex;\n  align-items: flex-start;\n  justify-content: center;\n  padding-top: 1px;\n}\n\n.medino-info-icon svg {\n  width: 55px;\n  height: 55px;\n  fill: none;\n  stroke: #111111;\n  stroke-width: 1.5;\n  stroke-linecap: round;\n  stroke-linejoin: round;\n}\n\n.medino-info-label {\n  margin: 2px 0 11px;\n  font-size: 9px;\n  line-height: 1;\n  font-weight: 700;\n  letter-spacing: .18em;\n  text-transform: uppercase;\n  color: #222222;\n}\n\n.medino-info-title {\n  margin: 0 0 13px;\n  font-family: Georgia, \"Times New Roman\", serif;\n  font-size: 29px;\n  line-height: 1.12;\n  font-weight: 400;\n  color: #111111;\n}\n\n.medino-info-text {\n  margin: 0;\n  font-size: 12px;\n  line-height: 1.65;\n  color: #555555;\n}\n\n\n\/* =========================================================\n   KONTAKT BANNER\n   MEDINO 4 BOJE\n   ========================================================= *\/\n\n.medino-contact-section {\n  padding-top: 0;\n}\n\n.medino-contact-banner {\n  position: relative;\n  min-height: 245px;\n  overflow: hidden;\n  padding: 40px 38px;\n  color: #ffffff;\n\n  background:\n    linear-gradient(\n      110deg,\n      #3B5573 0%,\n      #3B5573 27%,\n      #48736F 52%,\n      #C5A477 76%,\n      #B9786F 100%\n    );\n}\n\n\n\/* Suptilni grafi\u010dki krugovi *\/\n\n.medino-contact-banner::before {\n  content: \"\";\n  position: absolute;\n  right: -120px;\n  bottom: -300px;\n  width: 580px;\n  height: 580px;\n  border: 1px solid rgba(255,255,255,.16);\n  border-radius: 50%;\n}\n\n.medino-contact-banner::after {\n  content: \"\";\n  position: absolute;\n  right: 80px;\n  bottom: -270px;\n  width: 430px;\n  height: 430px;\n  border: 1px solid rgba(255,255,255,.13);\n  border-radius: 50%;\n}\n\n\n\/* =========================================================\n   SADR\u017dAJ\n   ========================================================= *\/\n\n.medino-contact-content {\n  position: relative;\n  z-index: 2;\n  max-width: 650px;\n}\n\n.medino-contact-eyebrow {\n  margin: 0 0 14px;\n  font-size: 9px;\n  line-height: 1;\n  font-weight: 700;\n  letter-spacing: .20em;\n  text-transform: uppercase;\n  color: #ffffff;\n}\n\n.medino-contact-title {\n  margin: 0 0 15px;\n  font-family: Georgia, \"Times New Roman\", serif;\n  font-size: 39px;\n  line-height: 1.08;\n  font-weight: 400;\n  color: #ffffff;\n}\n\n.medino-contact-text {\n  max-width: 535px;\n  margin: 0 0 23px;\n  font-size: 14px;\n  line-height: 1.6;\n  color: rgba(255,255,255,.94);\n}\n\n.medino-contact-button {\n  display: inline-flex;\n  align-items: center;\n  gap: 22px;\n  padding: 15px 23px;\n  background: #ffffff;\n  color: #111111;\n  text-decoration: none;\n  font-size: 10px;\n  line-height: 1;\n  font-weight: 700;\n  letter-spacing: .17em;\n  text-transform: uppercase;\n  transition: background .2s ease, color .2s ease;\n}\n\n.medino-contact-button-arrow {\n  font-size: 21px;\n  line-height: 10px;\n  font-weight: 400;\n}\n\n.medino-contact-button:hover {\n  background: #111111;\n  color: #ffffff;\n}\n\n\n\/* =========================================================\n   TABLET\n   ========================================================= *\/\n\n@media (max-width: 900px) {\n\n  .medino-returns-content {\n    padding-left: 25px;\n    padding-right: 25px;\n  }\n\n  .medino-steps-grid {\n    grid-template-columns: repeat(2, 1fr);\n    row-gap: 45px;\n  }\n\n  .medino-step:nth-child(2)::after {\n    display: none;\n  }\n\n  .medino-info-grid {\n    grid-template-columns: 1fr;\n  }\n}\n\n\n\/* =========================================================\n   MOBILE\n   ========================================================= *\/\n\n@media (max-width: 600px) {\n\n  .medino-returns-content {\n    padding-left: 20px;\n    padding-right: 20px;\n    padding-bottom: 45px;\n  }\n\n  .medino-returns-steps {\n    padding-top: 40px;\n  }\n\n  .medino-returns-heading {\n    font-size: 31px;\n    margin-bottom: 34px;\n  }\n\n  .medino-steps-grid {\n    grid-template-columns: 1fr;\n    row-gap: 42px;\n  }\n\n  .medino-step,\n  .medino-step:first-child,\n  .medino-step:last-child {\n    padding-left: 15px;\n    padding-right: 15px;\n  }\n\n  .medino-step::after {\n    display: none !important;\n  }\n\n  .medino-info-card {\n    grid-template-columns: 60px 1fr;\n    gap: 15px;\n    padding: 27px 22px;\n  }\n\n  .medino-info-title {\n    font-size: 26px;\n  }\n\n  .medino-contact-banner {\n    min-height: 270px;\n    padding: 32px 25px;\n  }\n\n  .medino-contact-title {\n    font-size: 31px;\n  }\n\n  .medino-contact-text {\n    font-size: 13px;\n  }\n}\n<\/style>\n\n\n<div class=\"medino-returns-page\">\n\n\n  <!-- =====================================================\n       HERO \u2014 NOVA MEDINO SLIKA\n       ===================================================== -->\n\n  <div class=\"medino-returns-hero\">\n\n    <img decoding=\"async\"\n      src=\"https:\/\/medino.hr\/wp-content\/uploads\/2026\/10\/a95aeac2-f09d-4dc3-9322-e3bec792a4aa-1-1.png\"\n      alt=\"MEDINO - Povrati i reklamacije\"\n    >\n\n  <\/div>\n\n\n  <!-- =====================================================\n       SADR\u017dAJ ISPOD HEROA\n       ===================================================== -->\n\n  <div class=\"medino-returns-content\">\n\n\n    <!-- ===================================================\n         4 KORAKA\n         =================================================== -->\n\n    <section class=\"medino-returns-steps\">\n\n      <div class=\"medino-returns-label\">\n        KAKO FUNKCIONIRA POVRAT?\n      <\/div>\n\n      <h2 class=\"medino-returns-heading\">\n        Jednostavno u nekoliko koraka.\n      <\/h2>\n\n\n      <div class=\"medino-steps-grid\">\n\n\n        <!-- 01 -->\n\n        <div class=\"medino-step\">\n\n          <div class=\"medino-step-icon\">\n\n            <svg viewBox=\"0 0 48 48\">\n              <path d=\"M10 6h22v30H10z\"><\/path>\n              <path d=\"M16 13h10\"><\/path>\n              <path d=\"M16 19h11\"><\/path>\n              <path d=\"M16 25h7\"><\/path>\n              <path d=\"M28 31l7-7 4 4-7 7-6 2z\"><\/path>\n            <\/svg>\n\n          <\/div>\n\n          <div class=\"medino-step-number\">\n            01\n          <\/div>\n\n          <h3 class=\"medino-step-title\">\n            POPUNITE OBRAZAC\n          <\/h3>\n\n          <p class=\"medino-step-text\">\n            Ispunite obrazac za povrat koji se nalazi u va\u0161em paketu ili ga\n            <a\n              href=\"https:\/\/medino.hr\/wp-content\/uploads\/2026\/09\/Obrazac-za-povrat-1.png\"\n              target=\"_blank\"\n              rel=\"noopener noreferrer\"\n              style=\"color:#3B5573; font-weight:700; text-decoration:underline;\"\n            >\n              preuzmite ovdje\n            <\/a>.\n          <\/p>\n\n        <\/div>\n\n\n        <!-- 02 -->\n\n        <div class=\"medino-step\">\n\n          <div class=\"medino-step-icon\">\n\n            <svg viewBox=\"0 0 48 48\">\n              <path d=\"M6 15l18-9 18 9-18 9z\"><\/path>\n              <path d=\"M6 15v18l18 9 18-9V15\"><\/path>\n              <path d=\"M24 24v18\"><\/path>\n              <path d=\"M15 10l18 9\"><\/path>\n            <\/svg>\n\n          <\/div>\n\n          <div class=\"medino-step-number\">\n            02\n          <\/div>\n\n          <h3 class=\"medino-step-title\">\n            PRIPREMITE PAKET\n          <\/h3>\n\n          <p class=\"medino-step-text\">\n            Proizvod vratite u originalnom stanju,\n            s etiketom i u originalnom pakiranju.\n          <\/p>\n\n        <\/div>\n\n\n        <!-- 03 -->\n\n        <div class=\"medino-step\">\n\n          <div class=\"medino-step-icon\">\n\n            <svg viewBox=\"0 0 48 48\">\n              <path d=\"M5 12h26v23H5z\"><\/path>\n              <path d=\"M31 20h7l5 7v8H31z\"><\/path>\n              <circle cx=\"13\" cy=\"38\" r=\"4\"><\/circle>\n              <circle cx=\"36\" cy=\"38\" r=\"4\"><\/circle>\n              <path d=\"M31 28h12\"><\/path>\n            <\/svg>\n\n          <\/div>\n\n          <div class=\"medino-step-number\">\n            03\n          <\/div>\n\n          <h3 class=\"medino-step-title\">\n            PO\u0160ALJITE PAKET\n          <\/h3>\n\n          <p class=\"medino-step-text\">\n            Paket po\u0161aljite na na\u0161u adresu.\n            Tro\u0161kove povrata snosi kupac,\n            osim u slu\u010daju na\u0161eg propusta.\n          <\/p>\n\n        <\/div>\n\n\n        <!-- 04 -->\n\n        <div class=\"medino-step\">\n\n          <div class=\"medino-step-icon\">\n\n            <svg viewBox=\"0 0 48 48\">\n              <circle cx=\"24\" cy=\"24\" r=\"18\"><\/circle>\n              <path d=\"M15 24l6 6 12-13\"><\/path>\n            <\/svg>\n\n          <\/div>\n\n          <div class=\"medino-step-number\">\n            04\n          <\/div>\n\n          <h3 class=\"medino-step-title\">\n            OBRADA POVRATA\n          <\/h3>\n\n          <p class=\"medino-step-text\">\n            Nakon zaprimanja i provjere,\n            obavijestit \u0107emo vas o povratu\n            sredstava u najkra\u0107em mogu\u0107em roku.\n          <\/p>\n\n        <\/div>\n\n\n      <\/div>\n\n    <\/section>\n\n\n    <!-- ===================================================\n         DVIJE INFORMACIJSKE KARTICE\n         =================================================== -->\n\n    <section class=\"medino-returns-info\">\n\n      <div class=\"medino-info-grid\">\n\n\n        <!-- POVRAT -->\n\n        <div class=\"medino-info-card\">\n\n          <div class=\"medino-info-icon\">\n\n            <svg viewBox=\"0 0 64 64\">\n              <path d=\"M9 22l23-12 23 12-23 12z\"><\/path>\n              <path d=\"M9 22v25l23 12 23-12V22\"><\/path>\n              <path d=\"M32 34v25\"><\/path>\n              <path d=\"M20 16l23 12\"><\/path>\n            <\/svg>\n\n          <\/div>\n\n          <div>\n\n            <div class=\"medino-info-label\">\n              ROK ZA POVRAT\n            <\/div>\n\n            <h3 class=\"medino-info-title\">\n              14 dana za povrat\n            <\/h3>\n\n            <p class=\"medino-info-text\">\n              Imate pravo na povrat nekori\u0161tenih proizvoda\n              u roku od 14 dana od primitka narud\u017ebe,\n              bez navo\u0111enja razloga, sukladno va\u017ee\u0107im\n              propisima Republike Hrvatske i EU.\n            <\/p>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- REKLAMACIJE -->\n\n        <div class=\"medino-info-card\">\n\n          <div class=\"medino-info-icon\">\n\n            <svg viewBox=\"0 0 64 64\">\n              <path d=\"M32 7l23 9v16c0 13-9 22-23 27C18 54 9 45 9 32V16z\"><\/path>\n              <path d=\"M21 32l7 7 15-16\"><\/path>\n            <\/svg>\n\n          <\/div>\n\n          <div>\n\n            <div class=\"medino-info-label\">\n              REKLAMACIJE\n            <\/div>\n\n            <h3 class=\"medino-info-title\">\n              Tu smo i u slu\u010daju pote\u0161ko\u0107a\n            <\/h3>\n\n            <p class=\"medino-info-text\">\n              Ako ste primili o\u0161te\u0107en, neispravan ili pogre\u0161an\n              proizvod, molimo kontaktirajte nas \u0161to prije.\n              Reklamacije rje\u0161avamo brzo i u\u010dinkovito,\n              u skladu s va\u0161im pravima kao potro\u0161a\u010da.\n            <\/p>\n\n          <\/div>\n\n        <\/div>\n\n\n      <\/div>\n\n    <\/section>\n\n\n    <!-- ===================================================\n         KONTAKT BANNER\n         =================================================== -->\n\n    <section class=\"medino-contact-section\">\n\n      <div class=\"medino-contact-banner\">\n\n        <div class=\"medino-contact-content\">\n\n          <div class=\"medino-contact-eyebrow\">\n            IMATE PITANJA?\n          <\/div>\n\n          <h2 class=\"medino-contact-title\">\n            Slobodno nam se javite.\n          <\/h2>\n\n          <p class=\"medino-contact-text\">\n            Na\u0161 tim vam je na raspolaganju za sva dodatna pitanja\n            vezana uz povrate, reklamacije ili bilo \u0161to drugo.\n          <\/p>\n\n          <a\n            href=\"\/kontakt\/\"\n            class=\"medino-contact-button\"\n          >\n            KONTAKTIRAJTE NAS\n            <span class=\"medino-contact-button-arrow\">\u2192<\/span>\n          <\/a>\n\n        <\/div>\n\n      <\/div>\n\n    <\/section>\n\n\n  <\/div>\n\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":7,"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2182,"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/pages\/10\/revisions\/2182"}],"wp:attachment":[{"href":"https:\/\/medino.hr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}